Privacy Policy for xtal-insights.co.za
At Xtal-Insights.co.za ("I", "me", or "my"), I'm committed to protecting your privacy and personal information. This policy explains how I collect, use, and protect your information when you visit my website, xtal-insights.co.za (the "Website").
By using my Website, you agree to this policy. If you don't agree, please don't use my Website.
What Information I Collect
I collect information from you in a few ways:
- Information you give me directly:
- Contact Forms: When you fill out a form on my Website (like a contact form), I collect your name, email address, phone number, company name, and anything else you write in your message.
- Newsletter Subscriptions: If you sign up for my newsletter, I'll collect your email address.
- Information collected automatically:
- Website Usage: When you visit, I automatically collect some basic information about your device and how you use the Website. This includes your IP address, browser type, pages you visit, and when you visit them.
- Cookies: I use "cookies" to help my Website work better for you. These are small files placed on your device that remember your preferences and help me understand how people use my site. You can manage cookies in your browser settings, but turning them off might affect how the Website works.
How I Use Your Information
I use your personal information for the following reasons:
- To provide my services: This includes answering your questions and making sure my Website works correctly.
- To communicate with you: To send you newsletters, updates, or to reply to your messages.
- To improve my Website: To understand how people use my Website so I can make it better.
- To meet legal requirements: To comply with South African laws like POPIA.
Who I Share Your Information With
I do not share your personal information with other companies or third parties for their marketing purposes or any other reason.
The only times I might share your information are:
- Service Providers: I might use trusted services (like my website hosting provider) to help run my Website. These providers are only allowed to use your information to help me, and they must keep it confidential.
- Legal Reasons: I might share your information if I'm required to by law (like a court order) or by government authorities.
How I Protect Your Information
I take the security of your personal information seriously. I use various security measures to protect your information from being accessed, used, or lost without permission. While I do my best to protect your data, please remember that no internet transmission or electronic storage is 100% secure.
Your Rights About Your Information
Under POPIA, you have rights regarding your personal information:
- See your information: You can ask for a copy of the information I hold about you.
- Correct your information: You can ask me to correct any inaccurate or incomplete information.
- Delete your information: You can ask me to delete your information if there's no reason for me to keep it.
- Object to processing: You can object to me processing your information, especially for direct marketing.
- Withdraw consent: If you gave me permission to use your information, you can withdraw that permission at any time.
To use any of these rights, please contact my Information Officer using the details below. I might ask for a copy of your ID to confirm your identity.
How Long I Keep Your Information
I will only keep your personal information for as long as needed for the purposes explained in this policy, or as required by law. Once it's no longer needed, I will securely delete it.